Quality complaints from your customer will come! As a mass production supplier you will not supply 0 PPM.
FMO assures you to react fast and competent on quality complaints from your customer. Within hours we will be at the customer site - if needed.
Due to FMO's experience in the automotive industry, we can judge quality issues. Our team will also advice you how to handle complaints from the customer.
In most cases, it is too expensive to ship bad parts back to you for rework, in such a case, FMO has companies which can do local rework of your defect parts.
All these actions are the basis for a longterm partnership between you and your customer.